What we offer

WHAT WE DO

What makes us special

We aim to assist individuals to live independent lives in their own homes through the provision of personal care that combines excellence in care delivery with compassion and respect for individual dignity. Our primary objective is to improve the quality of life for clients who require personal care in their homes due to frailty of age or physical disability, illness and impairment or the need of supervision and assistance.

Our commitments to you

1.
Treat clients with the highest level of respect
Involve the client, their families and any other pertinent parties in key decisions, ensuring the service is run in their best interests.
2.
Provide the highest quality of care
We aim to provide professional, reliable, non-discriminatory, flexible and personalised care that meets the needs of the clients by combining best practises with compassion and respect for individual dignity.
3.
Ensure needs and values are respected
We make sure that the clients needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
4.
Safeguarding the client
We make sure that we safeguard the clients personal safety, physical well-being and security, respecting the client's privacy, but also allowing them the freedom to take risks and make choices.
5.
Match our carers and clients
We aim to match the nominated carer as closely as possible to the client and to respect the need to change the carer in the event of subsequent non-compatibility.
6.
Ensure the highest quality of staff
We employ, train, develop and retain staff that are honest, hard-working, competent and able to provide care that integrates the best practise with an attitude of treating the client with dignity and respect.
7.
Ensure the highest quality of management
We ensure management are sufficiently qualified to carry out our aims and objectives and meet or exceed regulated standards. We aim to guarantee the ongoing professional development of the supervisory team.
8.
High level of transparency
We make sure clients are aware of the procedures for making comments, compliments and complaints.

We offer three types of person centred home care

Personal care

Our personal care includes:
  • Assistance with getting up/going to bed
  • Assistance with bathing, strip washing, bed bathing & showering
  • Hair care
  • Skin care
  • Denture care
  • Catheter/stoma care & assistance with toileting/continence aids
  • Medication assistance
  • Support with nutrition & hydration/preparation of meals
  • Hoisting & manual handling

Domestic care

Our domestic care includes:
  • Shopping & handling of monies
  • Escorted shopping
  • Collection of pensions
  • Paying bills & dealing with correspondence
  • Light housework
  • Ironing & organization of laundry

Companionship care

Our companionship care includes:
  • Sitting service for carer respite or company
  • Arranging appointments
  • Stimulating mental awareness
  • Escorting to appointments
  • Escorting on day trips
  • Supporting with social commitments
  • Help with reading
  • Reminiscing about the past

Are you looking for care support in the home?

Call us to discuss the care services that we provide and how we can help you.